Archive for category: Case Studies

The Challenge

• The client wanted us to develop an application for android and IOS for selling gift cards from hundreds of top retailers. 
• They required easy accessibility of the mobile solution regardless of time and place.
• The client needed a user-friendly mobile interface that will permit the users that it will permit the users saving their favourite gift cards in a bucket list so that can be recalled by them at ease. Also, the app should support easy checkout integration and purchase of gift cards online.
• The app should offer an easy channel for the users so that they can send the gift cards to their family, friends, relatives and anyone they want to.
• Establish a unique platform that will offer customers having paperless and convenient gift cards saved that can be used at any time as per the users’ requirements.

The Goal

Developing a Mobile Gift Card Wallet that will help users to buy and send e-Gifts online making it completely paperless. Also, keeping in mind the likes & interests of the receiver.

Our Approach

• The mobile wallet gift card will enhance the users’ experience from using plastic cards to electronic cards.
• The app will come up with the feature of buying, selling and storing e-gift cards at one place. And getting new cards from the third-party channel.
• There will be an easy search for gift cards with top categories and subcategories.
• The app will also enable users to send gift cards to the near ones conveniently with a special message attached.
• Moreover, it will allow users to choose gift cards from multiple top retailers across the world. 
• With the secured payment gateway that makes the payment easier. An individual can use any credit card or PayPal or making payments.
• Users can also save the card details within the app for future usage.
• And once the gift card is ordered online it automatically gets saved in the wallet and can be managed from the phone itself.

Technology

Technological stacks used while developing the unique requirement of our client were Ionic and Android & iOS.

The Challenges

• Providing additional value to one of our media clients, leveraging new technologies for enhancing their offerings.
• Develop an application alike umbrella for people of media that will help them to broadcast live and interactive content. For instance, video, audio, events, and movies, etc. anywhere online across the globe.
• Develop an idea to schedule the live event and live-stream providing 360° concert experience and making it accessible in real life 
• Customers can capture and Live stream HD videos, audio & multi-camera mixes, etc regardless of where they are.
• Ensure that the streaming is uninterrupted. Regardless of hardware type, network speed, or technical proficiency a customer has.
• The full should be accessible on Desktops as well as Smart Phones.

The Goal

The Live Pin broadcasting platform needs to let the users or media people have live interaction with other people where they can chat, stream and broadcast multiple media files. Also, allowing users to schedule a live event for a specific time in future. Then should also have the ability to reach large audiences.

Our Approach

• HeapTrace created a unique solution as per the requirement of the Client. That allows users to broadcast their live event and activities to all social media channels, available just at their Fingertips using LivePin.
• Define a strategic method of broadcasting live content to all social media channels at the same time; Maximum reach, Maximum engagement at the touch of a button
• LivePin can pull comments from all the channel and displays them within the app
• Provide comprehensive analytics and comments for each of the broadcasts
• Provide unique rolling out comprehensive analytics and commenting for each of your broadcasts
• Any file can be shared over the desktop including Mp3, Videos, Media.
• To attract more clients existing users can be connected with other social networking channels in order to share their Live streaming sessions
• Providing a platform to schedule  live events 
• Build the umbrella storage for supporting In-app video storage 
• Deploy the distinctive features such as live chat option while watching the video, intelligent rewind option, allowing users to upload content, etc. to create the uniqueness of LivePin streaming app
• Integrated third party API name Agora SDK for broadcasting. Also, with the help of this API sharing screen to manage real-time video calls, screen sharing, voice calls users can join or even leave the channel and also mute or unmute the video  & enable or disable the videos, etc. 

Technology Stack

We could successfully meet with the client’s requirement within the given time frame. For this, we used the combination of React JS, Python, PostgreSQL, Agora SDK and RTMP technologies. 

The Challenges

• To build a platform that is capable of organizing as well as summarizing patients medical records as per the required order.
• The report gathered should include consultations and tests conducted by a medical professional. Further, it should gather, organize, summarize and arrange the data chronologically and display it in digital format. 
• Develop a desktop-based application that can ease the existing work process for documentation of support service, reviewing medical record and summarization for insurance cases.
• Should be capable of efficiently managing a large volume of medical documentation/information. To offer a more cost-effective and efficient means of patient care.
• Provide analytics data over the dashboard that will be displayed after creating cases and assigning it to multiple users respectively.
• Enhance the functioning of unorganized medical records with the help of improved workflow.  In terms of, systematic documentation by sequencing the medical records by indexing, hyperlink and sorting.
• The solution was supposed to consists of some special features. For instance, Speech Recognition, Chat, Billing & Invoice etc.

The Goal

Developing an application that will allow easy access to all the medical records. Furthermore, highlighting all critical data in the case document. Also, the records should follow a chronological/ provider order. In addition to this application enables in customization of medical summaries that can include reports from the past as well which can also save a lot of time when reviewing a case file.

Our Approach

• We developed the application as per the client’s requirement that can streamline the tracking case documents. That has been through different stages including Sorting, Indexing, Summarization, listing, proofing, uploading and delivering.
• The application offers assurance for the protection of health-related data, privacy and security. Moreover, when a huge amount of data is being processed on a daily basis.
• The solution is HIPAA compliant. HIPAA compliance has the guideline towards the protection of data in a form (physical, technical and administrative).
• Handing over summaries and case documents promptly to the clients within the agreed TAT (turned around time).
• Allocating case reports to the medical practitioner who has good experience of scanning and analyzing all type of medical reports.
• Every single record/ visit indexed in chronological order for summarization. 
• Providing an update on every case status on email to the members of the team.
• Creating an easy and effective channel for communication for synchronizing Indexer, proofer, uploader and internal roles played within the organization.

Technology Stack

Our developers were very much successful in fulfilling every single need of the client. The technological stacks that enabled them achieving their goal include Microsoft, .Net framework,  WPF, C#, AngularJS, Rest API with .Net, Angular JS and Python.

The Challenges

• Want a cryptocurrency based account management systems which will replace the physical wallet to virtual wallet and currencies.
• Should except multiple currencies such as Euros, Dollars, Yen etc. In addition to the cryptocurrencies to meet with the users need.
• Replacing all the physical forms of cards (ID card, driving license, biometric passports to a loyalty card, vouchers, receipts, mobile money and payment cards) with the virtual ones.
• Make NFC based terminal to pay at the store.
• Should enable easy financial transactions with friends and family regardless of the location.
• Stores countless credit and debit cards details and allows you to pick up the card you want to use for payments.
• Should be able to Receive and store our loyalty cards, student cards, library card, photo ID (Citizen Cards).
• Receive, store and use your event tickets, travel tickets and boarding passes.
• Should Store all the receipts automatically within the wallet.
• Enable people having shopping as a shared interest to build city-based networks and to share ideas, pictures, shopping and crowdfunding activities. Merchants can post offers on groups’ shopping wall that can be accepted and paid.
• Provide a gateway for service providers. For instance, banks, merchants and government institutions to pay their fees or any further payments using Bitcoin (BVX).
• Make money request to the users and record all transactions Date wise/Month wise/yearly. Further, generating graphical reports for all the transactions.
• Sorting of all transactions can be done by customizing the date display to the users
• Creating an option for adding any new product listing. In order to offer those listings so that anyone can utilize the app wallet for their individual business.
• Make money/payment transactions directly to the user’s / company’s / Institution’s crypto wallets or bank accounts.
• To provide support for the multiple wallets to get enhanced experience in terms of accessibility.

The Goal 

• The user should be able to create their Bitcoin wallet and import their Bitcoins into the Puut Wallet. 
• The widespread availability of contactless payments over the counter and global remittance.
• To provide an e-Document system for all personal and citizen wallets of a user over mobile Phones.

Our Approach

• Heaptrace assisted the client in creating a solution known as Putt wallet. That enables in receiving, storing and utilizing all its content across the world with Puut Wallet. 
• Accumulate all multiple virtual currency wallets at a place. That will further make shopping or booking tickets easy.
• Creating a social feature available offering great discounts for the purchase of any items. 
• Sending money securely across the globe.
• E-ticketing possible with the solution built.
• Puut wallet overcomes current barriers of single banking source enabling easier international transactions. 
• Supports over the counter payment bill payment & transactions between two different wallets. For instance, cash wallets, crypto wallets, open banking wallets, etc.
• Provide multiple payments options to the customers.
• Manage all personal and citizen cards. That includes Boarding Pass, Business Card, Credit Card, Debit Card, Driving license, Id Card, etc at one place.
• Utilizing the wallet for accessing the merchant’s offers.
• Now hosting virtually everything via ID card, driving license, biometric passports to a loyalty card, vouchers, receipts, mobile money and payment cards. This will help the user to access all the features just with the touch of their finger.
• Support NFC (near field communication) technology allowing connection between two devices—for instance, a mobile phone and a payments terminal.
• Provide transaction wise graphical representation of the crypto money transfers.
• Shopping options as per the users choice.
• Support multiple wallets for better accessibility.

Technology Stack

To meet the requirements of the client and create a unique solution for them our team of experts came together and successfully delivered the solution as per the client’s needs. Furthermore, the technologies they used while developing Putt wallet includes:

• iOS, Android, Windows
• Java Spring MVC (Backend Technology)
• MySQL (Database)
• JSTL, HTML, Bootstrap, CSS (Frontend technologies)
• Apache (Web Server)

The Challenge

• The client required a simple, budget-friendly solution that can help them in streamlining their wide-ranging requirements from different teams they work with.
• Should able to track everything at a place including all training activities, products & services given to customers.
• Looking for an easy to use open-source platform that will enable in tracking all the client’s services.
• Looking for Odoo Open source CRM platform where they can find every business process at one click.
• Find a method for solving a complex business problem along with managing sales activities, invoice, customers and sales team.
• Tack the entire sales pipeline with Odoo. Moreover, this help in leveraging the lead tto get sales. This should be followed by creating an invoice then the payment for the sale and finally tracking of account records.

Our Approach

• We developed an ERP system making use of Odoo framework for customer relationship management. That assists users with existing processes of the company.
• With Odoo CRM, the client can monitor the workflow of the business process. For instance, customer engagement, lead conversion, opportunity creation, Invoice management, sales order preparation, account, payment gateway integration with Odoo etc.
• Heaptrace builds the platform for creating campaigns to automatically send the emails. These are tailored with the lead generation that enables in tracking all the activities of lead.
• Transparent overview of sales channel with drag and drop interface
• Integration of readymade email template with sequential emails smoothens further communication.
• With report integration, customers can see all the details of sales done in the past year. Moreover, the solution also comes with the ability to view accounting & legal reports.
• Implement real-time financial report such as management, performance and cash reports easily to track the business outcome.
• PayPal integration provides the facility to pay the customer online for his services listed.
• Recurring subscription payment plan, the customer uses to refill his services before the expiry and renew to upgrade the service.

Technology Stack

Technologie used while developing such as a platform that will remove all the challenges faced by the client include Odoo, Angular JS and Python.